Frequently Asked Questions
Everything you need to know about your SHEEPDOG® tech experience.
What is the standard shipping time for SHEEPDOG® electronics?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
Do my SHEEPDOG® products come with a warranty?
Yes, all SHEEPDOG® electronic devices include a comprehensive 12-month limited warranty that covers manufacturing defects and hardware malfunctions.
What is your return policy for opened electronics?
We offer a 30-day return window. If the item is opened, it must be returned in its original packaging with all accessories and cables to be eligible for a full refund.
How can I track my order status?
Once your order ships, you will receive an automated email containing a tracking link. You can also monitor your package status directly through the 'Order History' section of your account.
Are SHEEPDOG® devices compatible with other major ecosystems?
Our products are designed for universal compatibility. Most devices feature standard Bluetooth, Wi-Fi, or USB-C connectivity to ensure seamless integration with iOS, Android, Windows, and macOS.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free financing through Klarna and Affirm for qualifying purchases.